Hello Paws and Claws clients,

Firstly, I wanted to thank you for your continued support of our small local business.  Since purchasing the company in 2019, this has been such an amazing experience.  I truly appreciate you all!

Over the past couple years of tumultuous times due to the pandemic, we as a business have had to pivot, adapt, and overcome.  We continue to adapt in this difficult economy.

We are making some significant changes this year to our company.  Our portal system will show more details in the coming weeks, so please keep your eyes peeled for those.  For now, we would like for you to be aware of the following changes:

We are moving to a new office.

This office will be located off of Odana Rd.  A major thing to note about this location change is that we will be having key exchanges at our office for those of you who are unable to get a spare copy of your key/lockbox at your location/code access for us.

We will be implementing the use of lockboxes.

More details will be coming, but essentially we have determined that with the rate that our company is growing, it is in the best interest of our clients and their pets for us to have lockboxes or codes (door codes/garage codes) at client homes whenever feasible.

Effective 4/1/2022, we are changing our services and increasing some rates (and waiving the extra pet fee for a second pet).

With the rising costs of transportation, business expenses, and living expenses, we are increasing the rates of some of our services.  We will also be offering new services in the form of 20 minute visits to meet all of our clients’ needs and will no longer implement the $3 extra pet fee for a second pet (however, it will apply for a 3rd, 4th, etc pet).  Please see the new rates listed below:

20 Minute Visit* ($20)

Perfect for some shy pets and dogs that need daily backyard let-outs.

*not applicable for cats or dogs under 1 year of age, medicated pets, or dog walks (due to the amount of time it sometimes takes for us to get dogs harnessed, leashed, out the door, kenneled, etc)

 

30 Minute Visit ($25)

Ideal for a daily dog walk or playful/snuggly pets, or while you’re out of town.  $2/visit discount still applies for 5+ dog walks a week on a consistent basis.

60 Minute Visit ($37)

Great for kittens, puppies, and active pets.

Our business phone number and office hours will be changing in May.

The new phone number and hours will be posted on our website/portal in May.

Our petsitting hours will not change, only our phone/office hours!

I know this is a lot of change.  Our portal, email inbox, and text messages are open for any questions, comments, or concerns.  Please let me know if you need anything, and we look forward to caring for your pets.

Thank you,
Corinne